The frequent asked questions page of your web hosting provider will have many answers to your questions. The FAQ page features the most commonly asked questions by other customers. If you haven’t checked out the FAQ page of your web host yet you should.
The FAQ page may have answers to billing questions to technical questions. Answers to what type of payment methods that are accepted by your web hosting provider to where to find your bill due date. Answers to other questions like whether certain scripts are allowed, cron scripts, setting up email forwarders, and answers to other features that your web hosting account may have.